Nov 06 – Dr. Rick Brinkman
Dealing with Difficult People
Bringing Out the Best in Others

Dates: 11/06/2018 Dates: 11/06/2018 Times: 09:00 - 16:00 Location: Federal Reserve,600 Atlantic Ave,Boston,MA

This program is based on the best selling McGraw-Hill book Dealing with People You Can’t Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages. Dr. Brinkman says, “Communication is like a phone number, you need all the correct digits and in the right order.”

Dr. Rick will share his proven strategies to handle: Whining, Negativity, Attacks, Tantrums, Snipers, Know-it-Alls, Think-They- Know-it-Alls, as well as Yes, Maybe and Nothing people. Dr. Brinkman teaches Conscious Communication® which is based on the belief that good communication skills are the foundation of all relationships and the lifeblood of effective leadership, teamwork, and service.

The examples and practical skills in this seminar will help you immediately transform behaviors that tend to strain all relationships, both business and personal. It will even include special contexts like email communications, the phone and meetings (both in person and virtual). You’ll enjoy Rick’s trademark “Educating through Entertainment” style of standup comedy and story telling that will help cement key concepts and you will have fun doing it too.

Biography

Brinkman CVDR. RICHARD BRINKMAN is the developer of Conscious Communication™ program and the principal of Rick Brinkman Productions, Inc., a training and development company. He is author of numerous books including the international bestseller Dealing With People You Can’t Stand: How to Bring Out the Best in People at Their Worst (McGraw Hill), which has been translated into 25 languages. He has co-authored Life by Design and Dealing With Relatives, also published by McGraw-Hill. He is the sole author of Dealing with Meetings You Can`t Stand: Meet Less and Do More. He is the co-author of the McGraw-Hill book Love Thy Customer and the developer of the Conscious Communication University online course with 7 hours of entertaining video and interaction. In 1988 he was one of only 15 people the Tom Peters group approved to do the public excellence seminars. He is frequently used by media as a communication expert and has been featured by CNN, The Wall Street Journal, and Oprah magazine. His clients have included: LucasFilm, IBM, Intel, US Navy at Pearl Harbor, the City of Decatur, the City of Leicester in England, Petronas the National Oil Company of Malaysia, Ford, US Army, FAA, Red Cross, and more. He has been an IMS faculty since 1995 and is a recipient of the Distinguished Faculty Award.

Where:

Federal Reserve Plaza
New England Room
600 Atlantic Avenue
Boston, MA 02210

The Federal Reserve Plaza is conveniently located next to South Station
between the Financial and Seaport Districts.
South Station serves AMTRAK, Commuter Rail, MBTA Silver & Red Lines, and Coach Lines

Please have an ID available to go through security upon entering the Federal Reserve Building – proceed to the 4th Floor for check-in

When:
Tuesday, Nov 06, 2018
9:00 am to 4:00 pm

Member Only Cost:
$425 includes continental breakfast, lunch, refreshments, and 30 days to use IMS L2  Leveraged Learning website with online tools and IMS QuickCoach video coaching resources for managers

View Outline / Register

Tags: , , , , , ,